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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Martell

October 23, 2025

5  out of  5
rating by Heather Martell
"We switched to Jeff’s office when our first son started driving for the best rates! We now have 3/3 of our boys driving, and we are still very happy! Most recently we had storm damage to our home and it was a very smooth process and things went very quickly on the insurance end! Jeanene in the office has been amazing in helping with our Drive Safe and Save app for our son and anything else we have come up!"
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Kim Kent

October 10, 2025

5  out of  5
rating by Kim Kent
"We love working with Jeff's staff. We moved out of the Chippewa area 7 years ago but still keep Jeff Flaig as our insurance agent. Love the service they give"
We responded:
"Kim, Thank you for the kind words and for your Loyalty! We appreciate you as well."
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Ronald Grams

October 9, 2025

5  out of  5
rating by Ronald Grams
"Jeanne Determan at Jeff Flaig’s State Farm Insurance Office was extremely helpful and able to answer all my questions and concerns within 5 minutes. I am extremely pleased with the service received from everyone at this agency and highly recommend them. You won’t be disappointed!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lynette Kastel

October 6, 2025

5  out of  5
rating by Lynette Kastel
"I can’t say enough good things about Jeff! He handles all of my home, auto, and life insurance, and I couldn’t ask for a better person to work with. My entire family has trusted him for years, and it’s easy to see why—he’s experienced, calm, patient, and genuinely cares about his customers. He always takes the time to explain every detail, answer questions, and make sure we have exactly the coverage we need. It’s rare to find someone so professional yet so personal in their approach. Highly recommend!"
We responded:
"Lynette, Thank you for such much for the kind words. We pride ourselves on taking care of our clients by treating them as we would want to be treated. We appreciate you and your loyalty to State Farm and my office. Thank you again for taking time to send this review."
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Jeanne Boisvert

October 6, 2025

5  out of  5
rating by Jeanne Boisvert
"We've been clients for over 50 years and have always had great service with any of our insurance needs. If we have a question, we get a response very quickly!!"
We responded:
"Thanks Jeanne, WOW 50 Years!!! We are delighted to know you had a great experience with State Farm and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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michelle ressler

October 2, 2025

5  out of  5
rating by michelle ressler
"Great work! Fast service!"
We responded:
"Michelle, Thank you for trusting in State Farm and the Jeff Flaig Insurance Agency and for taking time to give us a 5 star review!"
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Joy Thompson

September 24, 2025

5  out of  5
rating by Joy Thompson
"Jeanene has been absolutely amazing to work with. I have been needing her help with policies quite a bit lately and she is always prompt and willing to help out."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Sizer

September 24, 2025

5  out of  5
rating by John Sizer
"I have been a client of this branch office in Chippewa Falls since 1988. I've known Jeff since he took over in 1996. I have had a wide variety of insurance needs over the years and Jeff and his team have always made the effort to find a policy that works best for me and my family. 34 years with this office and every interaction with them has been a pleasant one. Thank you ! John UPDATE 09/24/2025: I've had several life changes the past few years. Sold a house, moved 4 times, added two new drivers (college age boys) to my policy, and recently bought a new house. Once again Jeff and his team made it easy. You guys are great! Thanks again, John"
We responded:
"John, Thank you so much for the kind words. And thank you for your loyalty and longevity to State Farm and the Jeff Flaig Agency. We appreciate you and we appreciate your business. Thank you again."
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Lyle Hackler

September 24, 2025

5  out of  5
rating by Lyle Hackler
"Great service and always willing to help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike Howard

September 23, 2025

5  out of  5
rating by Mike Howard
"Everyone is knowledgeable and great to work!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jim Mlsna

September 23, 2025

5  out of  5
rating by Jim Mlsna
"Knowledgeable, friendly and thorough."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Radle

September 23, 2025

5  out of  5
rating by Amanda Radle
"This office has been amazing to work with. We wee previously insured through a different State farm agency and I could't wait to get away from them. Since changing to Jeff Flag's office I have nothing but good to say. They are polite, respectful and professional on all levels. I would highly reccommend them."
We responded:
"Thank you for your kind words and 5-star review! My State Farm team and I are happy to be your good neighbor, we appreciate you!!!"
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Amy McCune

September 23, 2025

5  out of  5
rating by Amy McCune
"We have been a state farm customer for over 17+ years and NEVER met our existing agent we had only had contact w/office support our bill continues to rise. i reached out to Jeff Flaigs office for support and questions. His team especially Jeanie gave us options and was very empathetic and supportive. We changed agents the same day. Jeanie has been very welcoming and set up a meeting to go over our policies and review and seems to truly care i am glad we mad the change."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carrie Phelps

September 19, 2025

5  out of  5
rating by Carrie Phelps
"I called and in just a few minutes I had an auto insurance quote. Jeanene was very professional and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jackie Blum

September 15, 2025

5  out of  5
rating by Jackie Blum
"Cindy is the best; she is the absolute sweetest person."
We responded:
"Jackie, thank you for acknowledging Cindy. You are correct she is likely the kindest most caring person I have ever known. And, she takes such good care of our customers. Thank again for recognizing Cindy!"
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David Daken

September 11, 2025

5  out of  5
rating by David Daken
"Jeff handled my flood insurance for me. Many times, he went to bat for me and called FEMA because they continued to raise my insurance price. The prices were high and he was able to get them lowered. He spent many times with me on the phone to help me with questions that I had, and I had a lot. Thank you Jeff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dennis Lyberg

September 4, 2025

5  out of  5
rating by Dennis Lyberg
"Always quick and easy to deal with!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Don LaNou

September 4, 2025

5  out of  5
rating by Don LaNou
"Great team to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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M W

July 23, 2025

5  out of  5
rating by M W
"I left another local state farm agent to come here, the other one did nto do a good job at all, this office however is amazing! i am now wondering moving more of my insurance needs to them..Jeanene D is the best also including Jeff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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flippy

June 4, 2025

5  out of  5
rating by flippy
"Janine is the absolute best person to work with! Every time I call she is extremely helpful! I’ve had car insurance for a long time, and have been with many different companies, this place is hands down the best company I have ever had and I will be a customer for life!!! THANK YOU!! -Kim T"
We responded:
"Kim, Thank you for the review, and thank you for acknowledging Jeanene, she is awesome! We are here to make your insurance life understandable and less complex. Please don't ever hesitate to reach out to any of us. Thank you for your business, we appreciate YOU!"
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erin naughton garrison

May 20, 2025

5  out of  5
rating by erin naughton garrison
"I’m always grateful to my State Farm agent and employees. They have consistently delivered excellent customer service and care. Every interaction with them has been fantastic."
We responded:
"Erin, You are so kind! Thank you so much for taking time to acknowledge those that honestly care about making your insurance experience a positive one. WE are grateful for YOU too! Thank you for trusting in my office and State Farm "
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David Schnitcke

March 18, 2025

5  out of  5
rating by David Schnitcke
"Great insurance agency. They took great care of us during an extremely difficult time. Jeanine helped my family they every step and continued to go above and beyond. Sadly we don't have them anymore but would go back in the future!!"
We responded:
"David, Thank you so much for the kind words! We appreciate your business, please let us know how we can continue to serve you."
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Cathy Robinson

February 27, 2025

5  out of  5
rating by Cathy Robinson
"Very helpful and responsive staff, excellent service."
We responded:
"Thanks Cathy! Your opinion means a lot to us. We are also so appreciative of your loyalty over the years. Thank you for placing your trust in State Farm and my office."
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Kari

February 25, 2025

5  out of  5
rating by Kari
"It’s always a pleasure to work with everyone at Jeff’s office. Super knowledgeable and quick to answer your questions. Highly recommended!!"
We responded:
"Thank you for the kind words and for your recommendation and thank you for trusting us with your insurance needs. We appreciate you as well and will always do our best to help when needed."
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Kayla Brick

February 19, 2025

5  out of  5
rating by Kayla Brick
"Jeff’s great! He really takes the time to get to know you, makes you feel like a valued costumer and gets you answers/ results quickly! I’ve been working with Jeff for years and plan to work with him for many more years to come"
We responded:
"Thank you so much Kayla, It is amazing how quickly time passes. I appreciate your loyalty for all those years and look forward to assisting you with your insurance needs for many more years to come. Thanks again, Jeff"