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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Sejbl

September 30, 2026

5  out of  5
rating by Bob Sejbl
"Great experience selecting better auto insurance and a much better rate. Answers all our questions. Would highly recommend."
We responded:
"Hi Bob, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jeff Flaig’s team.  Please reach out to us if any questions come up!  - Jeff Flaig’s Insurance Team "
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Charles Frenette

September 19, 2026

5  out of  5
rating by Charles Frenette
"Friendly , helpful, competitive.
Would recommend them"
We responded:
"Hi Charles, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jeff Flaig’s team.  Please reach out to us if any questions come up!  - Jeff Flaig’s Insurance Team "
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Brian Micolichek

September 13, 2026

5  out of  5
rating by Brian Micolichek
"Called the Chippewa Falls office to drop a vehicle from coverage and replace it with another. Cindy took my call and in just a few minutes she had everything taken care of! Great customer service with real people that know you. That’s why we keep it local!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Kayla Hatella

September 9, 2026

5  out of  5
rating by Kayla Hatella
"Always able to work with my schedule and great customer service."
We responded:
"Hi Kayla, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Chippewa Falls.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jeff Flaig "
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Sherry Danielson

September 9, 2026

5  out of  5
rating by Sherry Danielson
"I had my appointment in a couple days. Jeff explained everything I needed to know and I should be receiving my money in a couple weeks!"
We responded:
"Sherry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Chippewa Falls insurance team is always here and happy to help. "
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Jackson Haveri

September 4, 2026

5  out of  5
rating by Jackson Haveri
"Been with Shane at State Farm now for only a couple months, but let me tell you it’s the best decision I’ve made for insurance! Customer service has been outstanding, willing to go the extra mile, and very happy to have been working with him. I’d recommend to anybody wanting to switch insurance’s, do it. I’m so happy I did!"
We responded:
"Jackson, thank you for the fantastic review! We’re always here to support you with your insurance needs in Chippewa Falls. "
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Dana Gadke

August 31, 2026

5  out of  5
rating by Dana Gadke
"Mike Baldeshwiler was very helpful and took the time to explain the policies"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jeff Flaig’s team. "
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Jeanne Boisvert

August 29, 2026

5  out of  5
rating by Jeanne Boisvert
"We've been clients for over 50 years and have always had great service with any of our insurance needs. If we have a question, we get a response very quickly!!"
We responded:
"Thanks Jeanne, WOW 50 Years!!! We are delighted to know you had a great experience with State Farm and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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James Schofield

August 29, 2026

5  out of  5
rating by James Schofield
"Always a great experience with each visit! They are friendly and helpful!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Chippewa Falls insurance team. "
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Emilee Thornton

August 26, 2026

5  out of  5
rating by Emilee Thornton
"Friendly, knowledgeable, and helpful!!"
We responded:
"Emilee, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Chippewa Falls insurance team is always here and happy to help. "
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Leroy Jansky

August 12, 2026

5  out of  5
rating by Leroy Jansky
"Always helpful and accommodating. In person appointments are easy to get. Jeff can answer almost any question or will research the answer on the spot."
We responded:
"Thanks so much for the amazing review, Leroy! We really appreciate your support here in Chippewa Falls. Just reach out anytime if you need us - we’re here for you. "
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Julie Gindt

July 23, 2026

5  out of  5
rating by Julie Gindt
"The agent Cindy was very efficient and she took extra time to answer all my questions. I highly recommend her."
We responded:
" Julie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Nic[k] Soderberg

July 23, 2026

5  out of  5
rating by Nic[k] Soderberg
"Mike is always very friendly and helpful! When I moved to WI from another state the transition was seamless. I know I can always ask questions and get recommendations that aren’t pushy."
We responded:
"Nic, We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thanks again for trusting the Jeff Flaig Agency with your insurance needs."
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Steven Parker

July 11, 2026

5  out of  5
rating by Steven Parker
"My wife and I came in for an appointment to go over our existing insurance policies as an annual checkpoint, and Shane was so helpful sand friendly. He went over all the options of increasing or decreasing coverage and what the cost difference would be. We are thankful for his professionalism and time!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Flaig’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Danelle Hyke

July 10, 2026

5  out of  5
rating by Danelle Hyke
"Met Jeff Flaig and his new adorable office manager yesterday. He is by far the nicest insurance agent I have ever met. He is on a first name basis with all his customers (without having to look them up). You can’t get that from an app on your phone. Jeff Flaig agency has the personal touch you don’t see anymore. I look forward to them taking care of all my insurance needs."
We responded:
"Thank you for the amazing review, Danelle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Breanna Keelan

May 22, 2026

5  out of  5
rating by Breanna Keelan
"Shane was absolutely wonderful. He let me know things I needed to know unlike other insurance companies. The office is so cute with the utmost customer service. Anybody in the area or even the country should give Jeff Flaig’s State Farm a call!"
We responded:
"Thank you for the amazing review, Breanna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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DENNIS & KASSANDRA BOWE

April 27, 2026

5  out of  5
rating by DENNIS & KASSANDRA BOWE
"They offer prompt and very helpful service. All of the staff give personal service to their policyholders. Keep up the good work."
We responded:
"Here at the Jeff Flaig Insurance Agency we strive to be there when you need us. Thank you for trusting in State Farm and the Jeff Flaig agency."
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Kelly L

April 23, 2026

5  out of  5
rating by Kelly L
"Straightforward, positive experience. Everyone has been friendly and helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Flaig’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Saira Caneff

February 5, 2026

5  out of  5
rating by Saira Caneff
"Always super helpful for all our requests!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ashleigh Armstrong

January 6, 2026

5  out of  5
rating by Ashleigh Armstrong
"I had a great experience with Cindy. I just moved here from Michigan and she made switching my car insurance policy over super quick and easy. I am looking forward to having them as my new agent moving forward."
We responded:
"Ashleigh, Welcome to Wisconsin we are honored and looking forward to being "your agency". If there is anything we can do to simplify your insurance experience, please let us know. Thanks again, Jeff "
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Paul Wiley

January 1, 2026

5  out of  5
rating by Paul Wiley
"Very helpful office"
We responded:
"Paul, Thank you! We appreciate you as well! Happy New Year."
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Keith Spath

November 24, 2025

5  out of  5
rating by Keith Spath
"Cindy was very nice and helpful."
We responded:
"Thank for recognizing Cindy and her willingness to help. We agree with you and are lucky enough to work with her every day. Thanks again for your comments."
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Mary Pomietlo

November 12, 2025

5  out of  5
rating by Mary Pomietlo
"I have always been pleased with the service and coverage. Great people to work with as well!"
We responded:
"Thank you Mary for the 5 star review. We appreciate you as well and thank you for trusting us with your insurance needs. "
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Tracy Nelson

October 23, 2025

5  out of  5
rating by Tracy Nelson
"Cindy is a great representative for State Farm!"
We responded:
"We feel the same way you do about Cindy! Thank you for acknowledging her."
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Heather Martell

October 23, 2025

5  out of  5
rating by Heather Martell
"We switched to Jeff’s office when our first son started driving for the best rates! We now have 3/3 of our boys driving, and we are still very happy!

Most recently we had storm damage to our home and it was a very smooth process and things went very quickly on the insurance end!

Jeanene in the office has been amazing in helping with our Drive Safe and Save app for our son and anything else we have come up!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"