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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanne Boisvert

July 30, 2026

5  out of  5
rating by Jeanne Boisvert
"We've been clients for over 50 years and have always had great service with any of our insurance needs. If we have a question, we get a response very quickly!!"
We responded:
"Thanks Jeanne, WOW 50 Years!!! We are delighted to know you had a great experience with State Farm and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Julie Gindt

July 23, 2026

5  out of  5
rating by Julie Gindt
"The agent Cindy was very efficient and she took extra time to answer all my questions. I highly recommend her."
We responded:
" Julie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Nic[k] Soderberg

July 23, 2026

5  out of  5
rating by Nic[k] Soderberg
"Mike is always very friendly and helpful! When I moved to WI from another state the transition was seamless. I know I can always ask questions and get recommendations that aren’t pushy."
We responded:
"Nic, We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thanks again for trusting the Jeff Flaig Agency with your insurance needs."
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Steven Parker

July 11, 2026

5  out of  5
rating by Steven Parker
"My wife and I came in for an appointment to go over our existing insurance policies as an annual checkpoint, and Shane was so helpful sand friendly. He went over all the options of increasing or decreasing coverage and what the cost difference would be. We are thankful for his professionalism and time!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Flaig’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Danelle Hyke

July 10, 2026

5  out of  5
rating by Danelle Hyke
"Met Jeff Flaig and his new adorable office manager yesterday. He is by far the nicest insurance agent I have ever met. He is on a first name basis with all his customers (without having to look them up). You can’t get that from an app on your phone. Jeff Flaig agency has the personal touch you don’t see anymore. I look forward to them taking care of all my insurance needs."
We responded:
"Thank you for the amazing review, Danelle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Breanna Keelan

May 22, 2026

5  out of  5
rating by Breanna Keelan
"Shane was absolutely wonderful. He let me know things I needed to know unlike other insurance companies. The office is so cute with the utmost customer service. Anybody in the area or even the country should give Jeff Flaig’s State Farm a call!"
We responded:
"Thank you for the amazing review, Breanna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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DENNIS & KASSANDRA BOWE

April 27, 2026

5  out of  5
rating by DENNIS & KASSANDRA BOWE
"They offer prompt and very helpful service. All of the staff give personal service to their policyholders. Keep up the good work."
We responded:
"Here at the Jeff Flaig Insurance Agency we strive to be there when you need us. Thank you for trusting in State Farm and the Jeff Flaig agency."
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Kelly L

April 23, 2026

5  out of  5
rating by Kelly L
"Straightforward, positive experience. Everyone has been friendly and helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Flaig’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Saira Caneff

February 5, 2026

5  out of  5
rating by Saira Caneff
"Always super helpful for all our requests!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ashleigh Armstrong

January 6, 2026

5  out of  5
rating by Ashleigh Armstrong
"I had a great experience with Cindy. I just moved here from Michigan and she made switching my car insurance policy over super quick and easy. I am looking forward to having them as my new agent moving forward."
We responded:
"Ashleigh, Welcome to Wisconsin we are honored and looking forward to being "your agency". If there is anything we can do to simplify your insurance experience, please let us know. Thanks again, Jeff "
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Paul Wiley

January 1, 2026

5  out of  5
rating by Paul Wiley
"Very helpful office"
We responded:
"Paul, Thank you! We appreciate you as well! Happy New Year."
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Keith Spath

November 24, 2025

5  out of  5
rating by Keith Spath
"Cindy was very nice and helpful."
We responded:
"Thank for recognizing Cindy and her willingness to help. We agree with you and are lucky enough to work with her every day. Thanks again for your comments."
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Mary Pomietlo

November 12, 2025

5  out of  5
rating by Mary Pomietlo
"I have always been pleased with the service and coverage. Great people to work with as well!"
We responded:
"Thank you Mary for the 5 star review. We appreciate you as well and thank you for trusting us with your insurance needs. "
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Tracy Nelson

October 23, 2025

5  out of  5
rating by Tracy Nelson
"Cindy is a great representative for State Farm!"
We responded:
"We feel the same way you do about Cindy! Thank you for acknowledging her."
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Heather Martell

October 23, 2025

5  out of  5
rating by Heather Martell
"We switched to Jeff’s office when our first son started driving for the best rates! We now have 3/3 of our boys driving, and we are still very happy!

Most recently we had storm damage to our home and it was a very smooth process and things went very quickly on the insurance end!

Jeanene in the office has been amazing in helping with our Drive Safe and Save app for our son and anything else we have come up!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim Kent

October 10, 2025

5  out of  5
rating by Kim Kent
"We love working with Jeff's staff. We moved out of the Chippewa area 7 years ago but still keep Jeff Flaig as our insurance agent. Love the service they give"
We responded:
"Kim, Thank you for the kind words and for your Loyalty! We appreciate you as well."
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Ronald Grams

October 9, 2025

5  out of  5
rating by Ronald Grams
"Jeanne Determan at Jeff Flaig’s State Farm Insurance Office was extremely helpful and able to answer all my questions and concerns within 5 minutes. I am extremely pleased with the service received from everyone at this agency and highly recommend them. You won’t be disappointed!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lynette Kastel

October 6, 2025

5  out of  5
rating by Lynette Kastel
"I can’t say enough good things about Jeff! He handles all of my home, auto, and life insurance, and I couldn’t ask for a better person to work with. My entire family has trusted him for years, and it’s easy to see why—he’s experienced, calm, patient, and genuinely cares about his customers. He always takes the time to explain every detail, answer questions, and make sure we have exactly the coverage we need. It’s rare to find someone so professional yet so personal in their approach. Highly recommend!"
We responded:
"Lynette, Thank you for such much for the kind words. We pride ourselves on taking care of our clients by treating them as we would want to be treated. We appreciate you and your loyalty to State Farm and my office. Thank you again for taking time to send this review."
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michelle ressler

October 2, 2025

5  out of  5
rating by michelle ressler
"Great work! Fast service!"
We responded:
"Michelle, Thank you for trusting in State Farm and the Jeff Flaig Insurance Agency and for taking time to give us a 5 star review!"
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Joy Thompson

September 24, 2025

5  out of  5
rating by Joy Thompson
"Jeanene has been absolutely amazing to work with. I have been needing her help with policies quite a bit lately and she is always prompt and willing to help out."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Sizer

September 24, 2025

5  out of  5
rating by John Sizer
"I have been a client of this branch office in Chippewa Falls since 1988. I've known Jeff since he took over in 1996. I have had a wide variety of insurance needs over the years and Jeff and his team have always made the effort to find a policy that works best for me and my family. 34 years with this office and every interaction with them has been a pleasant one. Thank you ! John

UPDATE 09/24/2025:

I've had several life changes the past few years. Sold a house, moved 4 times, added two new drivers (college age boys) to my policy, and recently bought a new house. Once again Jeff and his team made it easy. You guys are great!

Thanks again,
John"
We responded:
"John, Thank you so much for the kind words. And thank you for your loyalty and longevity to State Farm and the Jeff Flaig Agency. We appreciate you and we appreciate your business. Thank you again."
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Lyle Hackler

September 24, 2025

5  out of  5
rating by Lyle Hackler
"Great service and always willing to help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike Howard

September 23, 2025

5  out of  5
rating by Mike Howard
"Everyone is knowledgeable and great to work!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jim Mlsna

September 23, 2025

5  out of  5
rating by Jim Mlsna
"Knowledgeable, friendly and thorough."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Radle

September 23, 2025

5  out of  5
rating by Amanda Radle
"This office has been amazing to work with. We wee previously insured through a different State farm agency and I could't wait to get away from them. Since changing to Jeff Flag's office I have nothing but good to say. They are polite, respectful and professional on all levels. I would highly reccommend them."
We responded:
"Thank you for your kind words and 5-star review! My State Farm team and I are happy to be your good neighbor, we appreciate you!!!"