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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lisa Perreault

November 28, 2023

4  out of  5 rating by Lisa Perreault
"Everyone is so friendly and helpful!"

Janet White

October 20, 2023

5  out of  5 rating by Janet White
"Been with State Farm for 45+ yrs, always good service. Jeff Flaig and staff are always courteous and helpful. Rare if I have a claim, but when I have they are prompt with getting everything in place."

Tom Dillon

August 6, 2023

5  out of  5 rating by Tom Dillon
"Have been a customer for many years .Jeff and his staff are always very helpful and take the time to answer any questions you have.Always the best customer service"

Traci Alt

June 29, 2023

5  out of  5 rating by Traci Alt
"I was hit by a car on my bike. What do u do after that? I called my auto insurance guy Jeff flaig. He took alot of time with me to explain the process and what I may expect. It was a very anxious time but he answered all my questions and helped me work through it. I love that guy! You will too."

Grace Bowe

June 29, 2023

5  out of  5 rating by Grace Bowe
"Jeff was very helpful!"

Tami Davis

April 19, 2023

5  out of  5 rating by Tami Davis
"Very nice to work with! Very helpful and fast response time. Would highly recommend!"

Natalie Wynne

March 8, 2023

5  out of  5 rating by Natalie Wynne
"Jeff's office made getting new insurance quick and simple, and they thoroughly answered all my questions as they explained my options."

Sally Young

September 27, 2022

5  out of  5 rating by Sally Young
"We met with Cindy Boos this morning at State Farm. She made our transition to State Farm very easy. We appreciate her professionalism and offer to help with any concerns we have in the future. Thank you Cindy."

Marcus Walden

September 16, 2022

5  out of  5 rating by Marcus Walden
"Danielle is always so helpful and extremely prompt !!! Best customer service around!!!"

Amanda Jiskra

September 13, 2022

5  out of  5 rating by Amanda Jiskra
"Mike and Danielle have been great to work with--extremely responsive and always helpful."

Lynn Musser

September 8, 2022

5  out of  5 rating by Lynn Musser
"We needed to make some changes and the staff there made it happen very easily. Service to the customer is a priority for them."


September 5, 2022

5  out of  5 rating by seajayseven
"Awesome service"

Robert Berray

July 5, 2022

5  out of  5 rating by Robert Berray
"Jeff and his team have been providing great service for our insurance needs for over 20-years! Highly recommend Jeff across the board!"

Lynn Dudenhoefer

June 15, 2022

5  out of  5 rating by Lynn Dudenhoefer
"Jeff is the best insurance agent I have ever had. Always responsive when you have an issue! Danielle is fantastic, handles issues immediately!"


April 11, 2022

5  out of  5 rating by DENNIS & KASSANDRA BOWE
"They offer prompt and very helpful service. All of the staff give personal service to their policyholders. Keep up the good work."

John Sizer

April 8, 2022

5  out of  5 rating by John Sizer
"I have been a client of this branch office in Chippewa Falls since 1988. I've known Jeff since he took over in 1996. I have had a wide variety of insurance needs over the years and Jeff and his team have always made the effort to find a policy that works best for me and my family. 34 years with this office and every interaction with them has been a pleasant one. Thank you ! John"

Jeffrey Ludington

March 15, 2022

5  out of  5 rating by Jeffrey Ludington
"Jeff and his team go out of their way to take care of their customers"

Pat Sneen

February 12, 2022

5  out of  5 rating by Pat Sneen
"My husband and I have had State Farm Insurance with Jeff Flaig for many, many years and are extremely satisfied with the services offered. Every single time we call we get prompt and courteous service. We always ask for Cynthia Boos who is extremely knowledgeable and always takes time to answer our concerns. We will continue to do business with State Farm. Jeff Flaig runs a great business!"

Miguelangel Rodriguez

February 9, 2022

5  out of  5 rating by Miguelangel Rodriguez
"Great agents, great insurance. I appreciate all the help i get from Mike, Cindy, Daniel, Jeff. Really great people!! Thanks"

Crystal Valentino

February 3, 2022

5  out of  5 rating by Crystal Valentino
"Easy to work with and treated like a person not a number."


February 3, 2022

5  out of  5 rating by Dakota
"Good rates. Easy to work with. Would recommend."

Karla Rubenzer

November 23, 2021

5  out of  5 rating by Karla Rubenzer
"Excellent service"

Alex Sikora

October 15, 2021

5  out of  5 rating by Alex Sikora
"Mike always responds in a timely matter and keeps us up-to-date on any policy changes as well as gets us whatever information we need almost immediately."

Meghan Shultz

September 13, 2021

5  out of  5 rating by Meghan Shultz
"Jeff, and his entire team at his office, provide the best service around! He was very thorough, and worked hard to find the correct answers for a unique insurance need. Highly recommend!"

CeeCee B

August 16, 2021

5  out of  5 rating by CeeCee B
"The most friendly knowledgeable service I have ever received from an insurance company. Jeff Flaig goes above and beyond."