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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Saunders

Tim Saunders

October 23, 2024

5  out of  5
rating by Tim Saunders
"Very helpful friendly always there when I need them"
We responded:
"Thank you Tim. Never hesitate to let us know how we can be of assistance. Thank you for the kind words."
Profile photo of Minnette Gwiazda

Minnette Gwiazda

October 22, 2024

5  out of  5
rating by Minnette Gwiazda
"It has been a pleasure working with the staff at the Jeff Flaig, State Farm Insurance Agency. They are extremely knowledgeable and friendly. So very easy to work with. Plus the money we saved compared to our last carrier was a plus. Thank you for reaching out to us,"
We responded:
"Thank You Minnette for such kind words. We appreciate you and are here to help make your insurance life a little easier. Thanks again!"
Profile photo of Keagan Determan

Keagan Determan

October 22, 2024

5  out of  5
rating by Keagan Determan
"State farm and Jeff Flaig have been extremely helpful and supportive when setting up car insurance. staff was super kind friendly. I would highly recommend getting a policy with them!"
We responded:
"Thank You Keagan, We really appreciate you as well. Please let us know how we can best serve you and your insurance needs."
Profile photo of Lynn Dudenhoefer

Lynn Dudenhoefer

October 15, 2024

2  out of  5
rating by Lynn Dudenhoefer
"Jeff talked me out of filing a claim for water damage. Eventually got mold in that area. When I called them I was told "We don't cover mold" Very unhappy!"
We responded:
"Lynn, Thank you so much for your kindness. It is a pleasure assisting you with your insurance and financial service needs."
Profile photo of Josh Poehls

Josh Poehls

June 27, 2024

5  out of  5
rating by Josh Poehls
"I switched to State Farm insurance and saved so much money from my previous insurance company. The office is very helpful and very easy to work with. Making the switch to Jeff Flaig agency was a great thing for me and my family. I would recommend everyone to call and see how much money you can save with this great insurance company."
We responded:
"That's great to hear that you had a positive experience switching to State Farm Insurance and working with our office! It's beneficial to find an insurance company that not only offers competitive prices but also provides excellent customer service. Thank you so much for the kind words, please let us know how we can continue to meet your expectations."
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Tammy Kienholz

May 30, 2024

5  out of  5
rating by Tammy Kienholz
"Jeanene with State Farm/Jeff Flaigs office went above and beyond to help us with some documents we needed. Would highly recommend State Farm."
We responded:
"Thank you Tammy! Jeanene has been a very positive addition to the Jeff Flaig Insurance Agency Inc. We appreciate your kind words and your loyalty to State Farm."
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Paul Ellis

March 28, 2024

5  out of  5
rating by Paul Ellis
"Good people. Call to check up on my needs and concerns from time to time. Fast with advice of how to make my insurance experience better."
We responded:
"Paul, we are so grateful for the kind words. It is our goal to provide service and expert advice well beyond the day you purchase your policy. Thank you for trusting State Farm and the Jeff Flaig Insurance Agency with your insurance needs."
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Lisa Perreault

November 28, 2023

4  out of  5
rating by Lisa Perreault
"Everyone is so friendly and helpful!"
We responded:
"Lisa, Thank you for taking the time to submit this review, and thank you for trusting in State farm and the Jeff Flaig Insurance Agency to assist you with your insurance needs."
Profile photo of Janet White

Janet White

October 20, 2023

5  out of  5
rating by Janet White
"Been with State Farm for 45+ yrs, always good service. Jeff Flaig and staff are always courteous and helpful. Rare if I have a claim, but when I have they are prompt with getting everything in place."
We responded:
"Janet, Thank you for the kind words and for trusting in State Farm and the Jeff Flaig Insurance Agency for your insurance and financial service needs. We truly appreciate you! "
Profile photo of Tom Dillon

Tom Dillon

August 6, 2023

5  out of  5
rating by Tom Dillon
"Have been a customer for many years .Jeff and his staff are always very helpful and take the time to answer any questions you have.Always the best customer service"
We responded:
"Thanks for the kind words Tom. Thank you for trusting State Farm and the Jeff Flaig Insurance Agency with your insurance and financial needs."
Profile photo of Traci Alt

Traci Alt

June 29, 2023

5  out of  5
rating by Traci Alt
"I was hit by a car on my bike. What do u do after that? I called my auto insurance guy Jeff flaig. He took alot of time with me to explain the process and what I may expect. It was a very anxious time but he answered all my questions and helped me work through it. I love that guy! You will too."
We responded:
"Traci, Thank you so much for the kind words. Here at the Jeff Flaig Agency we are here to help when you need us most. It has been a pleasure working with you and I wish you all the best. Thanks again!"
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Grace Bowe

June 29, 2023

5  out of  5
rating by Grace Bowe
"Jeff was very helpful!"
We responded:
"Thank You Grace! It is our pleasure to assist you with your insurance needs."
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Tami Davis

April 19, 2023

5  out of  5
rating by Tami Davis
"Very nice to work with! Very helpful and fast response time. Would highly recommend!"
We responded:
"Tami, Thank you so much for the kind words! We certainly appreciate you, and being trusted with assisting you with your insurance needs. Thank you again."
Profile photo of Winnifred Blackwell

Winnifred Blackwell

March 8, 2023

5  out of  5
rating by Winnifred Blackwell
"Jeff's office made getting new insurance quick and simple, and they thoroughly answered all my questions as they explained my options."
We responded:
"Thank you for the kind words Natalie."
Profile photo of Sally Young

Sally Young

September 27, 2022

5  out of  5
rating by Sally Young
"We met with Cindy Boos this morning at State Farm. She made our transition to State Farm very easy. We appreciate her professionalism and offer to help with any concerns we have in the future. Thank you Cindy."
We responded:
"Sally, Thank you for acknowledging Cindy. She is such an important asset of the Jeff Flaig Insurance Agency. Cindy really cares about our clients and is always willing to go the extra mile to help when it is needed. Thanks again!"
Profile photo of Marcus Walden

Marcus Walden

September 16, 2022

5  out of  5
rating by Marcus Walden
"Danielle is always so helpful and extremely prompt !!! Best customer service around!!!"
We responded:
"Thanks Marcus, We agree Danielle is great! Thanks for taking time to acknowledge her."
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Amanda Jiskra

September 13, 2022

5  out of  5
rating by Amanda Jiskra
"Mike and Danielle have been great to work with--extremely responsive and always helpful."
We responded:
"Amanda you are so right, thank you for acknowledging both Mike and Danielle. Our goal is to provide extraordinary service while assisting you with your insurance needs. Thanks again for your kind words."
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Lynn Musser

September 8, 2022

5  out of  5
rating by Lynn Musser
"We needed to make some changes and the staff there made it happen very easily. Service to the customer is a priority for them."
We responded:
"Lynn, Thank you for the nice compliment. Here at the Jeff Flaig Insurance Agency customer service is a top priority. We are here to serve you. Please don't hesitate to reach out when you have insurance needs or questions. Thanks again!"
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seajayseven

September 5, 2022

5  out of  5
rating by seajayseven
"Awesome service"
We responded:
"Carol, Thank you so much for trusting in State Farm and the Jeff Flaig Insurance Agency with your business insurance needs. Please let us know if there is ever anything we can do to help you."
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Robert Berray

July 5, 2022

5  out of  5
rating by Robert Berray
"Jeff and his team have been providing great service for our insurance needs for over 20-years! Highly recommend Jeff across the board!"
We responded:
"Robert! all of us here at the Jeff Flaig Insurance Agency appreciate your trust in State Farm, and our office. Thank you for allowing us to assist you with your insurance needs for so many years. We truly appreciate you."
Profile photo of DENNIS & KASSANDRA BOWE

DENNIS & KASSANDRA BOWE

April 11, 2022

5  out of  5
rating by DENNIS & KASSANDRA BOWE
"They offer prompt and very helpful service. All of the staff give personal service to their policyholders. Keep up the good work."
We responded:
"Here at the Jeff Flaig Insurance Agency we strive to be there when you need us. Thank you for trusting in State Farm and the Jeff Flaig agency."
Profile photo of John Sizer

John Sizer

April 8, 2022

5  out of  5
rating by John Sizer
"I have been a client of this branch office in Chippewa Falls since 1988. I've known Jeff since he took over in 1996. I have had a wide variety of insurance needs over the years and Jeff and his team have always made the effort to find a policy that works best for me and my family. 34 years with this office and every interaction with them has been a pleasant one. Thank you ! John"
We responded:
"John, Thank you so much for the kind words. And thank you for your loyalty and longevity to State Farm and the Jeff Flaig Agency. We appreciate you and we appreciate your business. Thank you again."
Profile photo of Jeffrey Ludington

Jeffrey Ludington

March 15, 2022

5  out of  5
rating by Jeffrey Ludington
"Jeff and his team go out of their way to take care of their customers"
We responded:
"Thank you Jeff! Here at the Jeff Flaig insurance agency you are our #1 priority. Thanks for trusting in our office and State Farm."
Profile photo of Pat Sneen

Pat Sneen

February 12, 2022

5  out of  5
rating by Pat Sneen
"My husband and I have had State Farm Insurance with Jeff Flaig for many, many years and are extremely satisfied with the services offered. Every single time we call we get prompt and courteous service. We always ask for Cynthia Boos who is extremely knowledgeable and always takes time to answer our concerns. We will continue to do business with State Farm. Jeff Flaig runs a great business!"
We responded:
"Pat, Thank you for the super kind words, you are too kind. The Jeff Flaig Insurance Agency will always do our best to serve our customers anyway we can. We so appreciate you and your loyalty to State Farm and our office. Thank you."
Profile photo of Miguelangel Rodriguez

Miguelangel Rodriguez

February 9, 2022

5  out of  5
rating by Miguelangel Rodriguez
"Great agents, great insurance. I appreciate all the help i get from Mike, Cindy, Daniel, Jeff. Really great people!! Thanks"
We responded:
"Miguelangel, Thank you for placing your trust in the Jeff Flaig State Farm Agency. We will always work hard for you, and we do appreciate your business."